Shipping, Refund & return Policy

Shipping Policy

We ship the Texas Truck Claw and The Nest straight from McKinney, Texas.

  • U.S. shipping only (international coming soon)

  • Flat-rate shipping on all orders

  • Tracking included every time

  • Orders process in 1–3 business days

Pre-Order Notice:
We’re currently in a 2-week pre-order window. Orders placed during this time will ship once the pre-order period ends, then follow normal processing times.

Once your order is handed off to the carrier, delivery delays, loss, or damage are the carrier’s responsibility.

Return Policy

We stand behind our products.

  • Return window:

    • Returns must be requested within 30 days of delivery

  • Eligibility:

    • Items must be unused, in original condition, and in original packaging

    • Return shipping is the customer’s responsibility unless defective or incorrect

    • Defective or incorrect items? We’ll make it right.

    • Proof of purchase is required

    • All returns must be approved before being sent back

  • Non-returnable items:

    • Items damaged due to misuse, improper handling, or normal wear and tear

  • How to request a return:

    • To start a return, contact us through our website at texastruckclaw@gmail.com with your order number and reason for return

    • Photos are required for damaged or incorrect items

    • Approved returns will receive return instructions that includes an RA number

The American Guarantee

We believe in our product so much, we back it with The American Guarantee. If the ©CLAW ever fails under normal use, we’ll replace it. No nonsense.

What’s Covered:
Replacement of the ©CLAW in the rare case of failure due to regular, intended use.

What’s Not:
Damage from misuse, abuse, or unauthorized modifications. (See our
Product Liability Disclaimer).

We didn’t design the Texas Truck Claw to last a season—we built it to last a lifetime. Tough. Simple. Reliable.